Security and privacy
What policies does RAINIE have in terms of privacy protection?
We pay great attention to the handling, confidentiality and security of personal information.
We are committed to providing you with personalized service while respecting your privacy and personal choices, and in compliance with applicable personal information regulations, in particular the General Data Protection Rules.
If you have any questions, please email rainie-tomi@rainie.com.cn

How to repair RAINIE Rennie products?
The brand provides lifetime repairs for customers to purchase in stores and RAINIE.COM.CN official stores.
If you wish to repair RAINIE products, please go to the RAINIE store. You can go through RAINIE official website WWW.RAINIE.COM.
CN's 'Contact Us' column, send us an email, our customer service will contact you in the first time and serve you wholeheartedly. You can also pay attention to WeChat public number Rainie1955, contact our duty customer service.

customer service
How do I contact the RAINIE Rennie brand?
The customer service department of the brand customer service department will be happy to provide you with personal advice and answer your questions. From Monday to Friday from 9:00 to 19:00, you can also send an email to rainie-tomi@rainie.com.cn
At the same time, you can also pay attention to WeChat public number Rainie1955, contact our duty customer service.
Which address should I send to?
You can send a letter to the following address: Shenzhen RAINIE Industry &trade co., LTD No. 20 LongNingNan Street, Pingdi Street, Longgang District, Shenzhen